Get Help Now


For Authors entering submissions through ScholarOne Manuscripts, we offer a downloadable guide and relevant FAQs for all your training needs. In addition, you can submit a question/create a case or make a suggestion using the Support portal below.

Author Guide


Author Video Tutorial


Author Support Portal

Our Frequently Asked Questions provide answers to relevant topics for Authors of our system.

Search FAQs
Submit A Question/Create A Case

Submit a Question/Create A Case

Filling out this form completely (no abbreviations, please) will ensure a fast and accurate response from our support team. Items marked with * are required.

Please note: For your case to be processed, an email address must be provided.

Submit an Idea