For Adminstrators of ScholarOne Manuscripts sites, we offer one-on-one online training, downloadable guides, video tutorials, and relevant FAQs for all your training needs. In addition, you can submit a question/create a case, view your cases, or make a suggestion using the Support portal below.
Our online one-hour training sessions are customized to your site for the hands-on experience you've come to expect from ScholarOne. Choose a session below to register for your training, and please contact our training department with any questions.
Admin Overview: Managing the Peer Review Process
(register under ScholarOne Manuscripts Training)
Email Templates
(register under ScholarOne Manuscripts Training)
Basic or Advanced Cognos Reporting
(register under ScholarOne Manuscripts Training)
Production Center Overview
(register under ScholarOne Manuscripts Training)
Our Frequently Asked Questions provide answers to relevant topics for Admins of our system.
Filling out this form completely (no abbreviations, please) will ensure a fast and accurate response from our support team. Items marked with * are required.
Please note: For your case to be processed, an email address must be provided.