ScholarOne Abstracts Support

All the resources you need to answer your questions, learn new tricks, and explore the product.

Learn more about ScholarOne Abstracts via video tutorials, user guides, and FAQs. If you can’t find the answer you’re looking for, get in touch with our team.

View FAQs

Find resources by role


Learn more about submitting via ScholarOne through video tutorials, user guides, and FAQs. Our resources are designed to help you set up accounts, create and track submissions, and get published via ScholarOne Abstracts.

Create an account - video
1:10
Login to your account - video
0:25
Forgot password - video
0:15
Creating a Submission: Submission Type & Title/Body Steps
1:25
Creating a Submission: Properties Step
0:19
Creating a Submission: Authors Step
1:11
Edit a Draft Submission
0:34
Account Message Center
0:17

PDF guides:


Learn more about reviewing submissions via ScholarOne through video tutorials, user guides, and FAQs. Our resources are designed to help you set up accounts, and review and submit feedback on submissions via ScholarOne Abstracts.

Being a Reviewer - video
0:51
Assigning Reviewers - video
3:59
Automatic Reviewer Assignment - video
1:24
Assigning Sessioner - video
0:38
Assigning by Category - video
1:50
Reviewer Score Report - video
1:54
Reviewer Status Report - video
1:39

PDF guides:


Learn more about using ScholarOne Abstracts to build your meeting program through video tutorials, user guides, and FAQs. Our resources are designed to help you configure your program, manage room assignments, and schedule your accepted submissions via ScholarOne Abstracts.

Sessioner Playlist:

Program & Room Availability - video
3:03
Types & Topics - video
2:43
Hosts & Roles - video
2:56
Creating Event - video
2:45
Creating Session - video
4:03
Assigning Abstracts to your Session - video
4:09
Session Builder - video
4:06
Schedule Session - video
3:11
Review Reports - video
1:32
Assigning Final IDs and DOIs - video
11:22

PDF guides:


Speaker Management Playlist:

Introduction - video
2:28
Message Templates - video
4:46
Email Templates - video
4:37
Managing Invitations - video
4:52
Sending Emails - video
3:02

PDF guides:


Learn more about using ScholarOne Abstracts to host the submissions for your meeting through video tutorials, user guides, and FAQs. Our resources are designed to help you configure your submission site, assign roles and permissions, and streamline your abstract management process via ScholarOne Abstracts.

Admin Dashboard - video
2:05
Search - video
2:03
Add User - video
1:36
Merging Duplicate Users - video
1:22
Search Emails & Blocked Email Addresses - video
0:58
Welcome and File Uploads - video
1:30
Client Configuration Site Information Tags - video
5:23
Proxy & Event Log - video
3:26
Saving Grid View - video
1:34
Sending Emails by Abstract Person and Session - video
4:59
User Transfer - video
5:48

PDF guides:


How can we help you?

FAQs & Help

Browse and search our FAQs to troubleshoot queries, find solutions to common issues, or access our online user guides for in-depth product knowledge.

Visit FAQs & Help

Research publishing solutions

Increase the visibility and value of your publications

Discover the full suite of research publishing solutions we have within Clarivate—from Journal Citation Reports to ScholarOne Manuscripts to Author Connect to, our favorite, ScholarOne for Conferences.

Learn more

Product news

Sign up to receive release notes, product news, and maintenance alerts below.

Haven't found what you're looking for?

Our support team can help.

Contact support