Contact the ScholarOne Abstracts Support Team via the form below
Sometimes we all need a little help. Below is a quick guide to figuring out who and how to contact for support for your abstract submission/review and ScholarOne Abstracts system queries.
| Common questions that should be routed to the Society’s Conference Admin | Common questions that should be routed to ScholarOne Abstracts Support |
| How to edit a submitted abstract after the deadline | How to deal with login issues (password, duplicate accounts, etc.) for non-Single Sign-On (SSO) sites |
| How to get full receipt details (including detailed payment information, etc.) | How to edit a co-author’s name, e-mail address, etc. |
| How to get detailed abstract status information (beyond what can be seen through the system or in the decision email) | How to deal with disclosure forms (completing them, checking for co-authors with incomplete forms, resending disclosure e-mails, etc.) |
| How to deal with Single Sign-On (SSO) login issues and account editing | How to accept an invitation |
| How to submit after the deadline | How to upload a final file |
You can find the Society Conference Admin’s contact information on your ScholarOne Abstracts site Welcome page. If you need additional contact information, please refer to the Society’s proprietary website and search there.
Best Practice Tip: Check our FAQs first for helpful and fast system information. Our FAQs get updated regularly and are very informative.
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